Makai Policies

We are all very excited to swim with your children this year.

Please go over the policy information as it provides important information to ensure a safe and productive experience for your swimmer.

Tuition and Refunds

First installment tuition is due before the first class meeting of the session for participation in lessons. All clients must have an iclasspro account for registration purposes.  We accept credit/debit cards ONLY. Payments and tuitions are non-refundable.

PLEASE NOTE: You will only be charged for your *first tuition installment upon registration.  You will be automatically charged for the second installment at the end of week 4 of the session.  *For lessons only 

Registration/Anniversary Fee

All families will incur an annual registration/anniversary charge of $25 upon your first check out of the new year.

Address/Contact Us

Pool location: Behind Congregation Beth Shalom, 1455 Elm Street, Napa CA

Website:  www.makaiswimschool.com 

Email: swim@makaiswimschool.com – -THE BEST WAY TO REACH US!

Phone/Text: 707.251.9200

Parking

All Makai clients must park on Elm Street, unless you are in need of ADA or special needs. The Congregation parking lot is reserved for Congregation members only.

Entrance to Pool

The pool entrance is located behind the Congregation, past the parking lot.  Please check in with the pool attendant upon arrival for swimming lessons and Open Swim. 

When checking in with pool attendant for swimming lessons students will receive a colored stamp and then wait with their caregivers/parents until they are called to the pool by color or their name. 

Spectators and Parents

Please take advantage of our ample seating during lessons. It is in your child’s best interest to allow the instructor to teach the class uninterrupted. Interruptions will only cause confusion with your child and take away from the trust and bonding needed to maintain a safe and effective learning experience. No deck coaching, please!

Information Board

Please check the information board for updates and schedule changes.

Sunscreen

If you choose to use sunscreen it must be applied at least 20 minutes prior to entrance of the pool.  If you are unable to put sunscreen on within the 20 minute set in period, then the swimmer will need to swim without sunscreen. The sunscreen simply washes off in the pool if it hasn’t had the 20 minutes to set in.  UV Shirts are suggested.

Shower

All swimmers must shower before entering pool.

Hair

Swimmers with long hair must have their hair secured in a ponytail. Swim caps are recommended and may be purchased at the pool or through our website under the FAQ tab.

Diapers

All children in need of diapers must wear cloth/non-disposable diapers with elastic waist and leg bands with a secure fit. Disposable swim diapers only are not allowed!

You may purchase these at the pool or through our website under the FAQ tab.

www.makaiswimschool.com

Make-up Classes

No make-up classes are offered.  We provide a trade system for families to utilize if classes are missed. Check with pool attendant for directions on how to use online reschedule trade system.

Rain Days

We will swim rain or shine. The only thing that keeps us from swimming is lightning and thunder.

Tuition and Refunds 

All tuition is due before the first class meeting of the session. All clients must have an iclasspro account for registration purposes.  We accept credit and debit cards.

No refunds are offered. Unused funds will be credited to your account and may be used within the swim year. A 30 day written notice is required to drop a class.

Anniversary Fee

All families will be charged an annual anniversary fee of $25.00.

Photo and Video Release

Photos and/or videos taken by Makai Swim School may be used for advertising and social media purposes.  No personal information or names of clients will ever be released without expressed written notice.

Open Swim

Children 14 years of age and under must be accompanied by an adult.

Membership is required for Open Swim times. Non-members are subject to a $10 fee per person, per day. Children 3 and younger are free.

Please note there is no lifeguard on duty.

 

Thank you for choosing to swim with us!

If you have any questions or concerns

Please call or Text:  251.9200  

The Best way to reach us – email: swim@makaiswimschool.com

 

“We love that after just a few lessons the kids are off and swimming for summer pool season!”

Swim Grandma

“We are honored to have Makai Swim School of Napa Valley join the ranks of the great schools that make up the membership of US Swim School Association,” said Sue Mackie, Executive Director of USSSA. “Our goal is to continue to provide our members with benefits that support them in their quest to deliver the best swimming and water safety instruction possible for their students. The more children we are able to reach and provide proper swim lessons for through our members, the more lives we will be able to save from drowning.”